Relating to establishing a process for the Department of Highways to receive complaints from the public relating to public road hazards

Summary

The bill requires West Virginia’s Division of Highways to set up a hotline, website and app for citizens to report dangerous road conditions. Reported hazards are tracked, prioritized, and forwarded to the appropriate agency, with the state liable for damages if it fails to act after notice. Annual reports to the legislature will monitor performance and suggest improvements.

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