Referred to the Committee on Ways and Means, and in addition to the Committee on Energy and Commerce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Summary
The bill requires the Comptroller General to examine the 1‑800‑MEDICARE call center and deliver a report to Congress within a year of enactment. It will look at wait times, caller satisfaction, staffing, and contractor performance, and will include any recommendations for improvement. The study aims to give policymakers up‑to‑date information to help Medicare beneficiaries get better service.
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