Received in the Senate and Read twice and referred to the Committee on Finance.
Summary
The Taxpayer Experience Improvement Act would require the IRS to publish live statistics on phone‑line wait times and call volumes, expand electronic access to return and refund status, and expresses Congress’s sense that taxpayers should be able to request a callback when calls go unanswered. It targets all taxpayers who interact with the IRS by phone or online, aiming to make the agency more transparent and user‑friendly.
AI-generated summary — may be incomplete or inaccurate. Verify against the official bill text.
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