AN ACT RELATING TO INSURANCE -- UNFAIR CLAIMS SETTLEMENT PRACTICES ACT

Summary

The bill updates the Unfair Claims Settlement Practices Act by adding dozens of specific insurer behaviors that are prohibited, such as misrepresenting coverage, delaying investigations, refusing certain payment directions, and mishandling auto‑repair appraisals. It targets insurance companies and the policyholders, claimants, beneficiaries, rental‑car and restoration firms, and auto body shops they work with. The goal is to give consumers clearer protections against abusive insurance practices.

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