Require state agencies to improve delivery of government services

Summary

The bill tells the Department of Administrative Services to name a lead official who will guide all state agencies in making their services faster, clearer and more user‑friendly. Each agency must also name a staff member to carry out the plan, collect data and report progress. The goal is to boost efficiency, transparency and trust in government services.

AI-generated summary — may be incomplete or inaccurate. Verify against the official bill text.

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