Modifies provisions relating to franchisor's warranty duties to franchisees
Referred: Emerging Issues(H)
Summary
The bill replaces section 407.828 with new rules that obligate franchisors to provide franchisees written instructions for warranty preparation, delivery, and service and to compensate them fairly. Compensation is based on the franchisee’s own non‑warranty rates for parts, labor, and time, and includes specific timelines for claim approval and payment. It would apply to all franchised auto dealers in Missouri but did not pass.
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