Financial Institutions - Complaint Database and Analysis - Required

Summary

The bill directs Maryland’s Office of Financial Regulation to create an online database of consumer complaints against financial institutions for unfair, deceptive, or abusive practices, and to publish a quarterly trend analysis. It aims to give residents clearer insight into problem areas and how complaints are resolved, affecting both consumers and the institutions they complain about.

AI-generated summary — may be incomplete or inaccurate. Verify against the official bill text.

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