Reported from CPN (Stand. Com. Rep. No. 2548) with recommendation of passage on Second Reading, as amended (SD 1) and referral to WAM.
Summary
The bill establishes an Ombudsman's Office for homeowners insurance within the Department of Commerce and Consumer Affairs, appoints a qualified attorney as ombudsman, and creates a special fund with appropriated money. The office will receive, investigate, and resolve complaints, enforce rules, and serve as a neutral resource for insurers and policyholders. It is intended to improve consumer protection and dispute resolution in the homeowners insurance market.
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