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S 4557·Federal·senate

Outage Refund Protection Act

In CommitteeFiled May 18, 2026
Sponsor: Sen. Luján, Ben Ray [D-NM] (D)
Latest Action

Read twice and referred to the Committee on Commerce, Science, and Transportation.

May 18, 2026

Summary

The Outage Refund Protection Act would force telephone, cable, satellite TV and broadband internet providers with more than 5,000 customers to give automatic billing credits when service is down for four hours or more. Credits equal one‑thirtieth of the monthly fee for each day of outage, and if a customer cancels service the excess credit must be refunded within 30 days. The bill aims to compensate consumers for lost service without requiring them to file disputes.

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