Relating to the use of certain automated systems in, and certain adverse determinations made in connection with, the health benefit claims process.
Effective on 9/1/25
Summary
The bill bars utilization review agents from using automated decision systems, including AI, to make any part of a denial of health‑benefit claims. It also requires insurers to give patients detailed reasons, clinical basis, screening criteria, and appeal information when a denial occurs. The law applies to health plans issued or renewed on or after Jan. 1, 2026 and takes effect Sep. 1, 2025.
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