Children's Services, Dept. of - As enacted, requires the commissioner to develop a statewide quality assurance program to ensure quality control through monitoring, evaluation, and feedback on the performance of the best practices in the service delivery system and utilizing both qualitative and quantitative data in outcomes-based approaches at the regional level. - Amends TCA Title 37, Chapter 5.
Comp. became Pub. Ch. 1075
Summary
The bill orders the commissioner of children’s services to design and launch a quality‑assurance program that monitors and evaluates child and family services at the county level, using both qualitative and quantitative data. It requires each county to have a designated coordinator and committee, a state office and committee to oversee the system, and public grading of county performance updated at least twice a year. Quarterly progress reports must be sent to the legislature until the program is fully in place.
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