AN ACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS
Effective without Governor's signature
Summary
The bill mandates that any public utility licensed in Rhode Island must maintain a customer service operation within the state. The facility must be staffed enough to handle inquiries, meet with customers, accept bill payments, and perform other services the Public Utilities Commission may require. This ensures residents and businesses have local access to utility support.
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