AN ACT RELATING TO INSURANCE -- UNFAIR CLAIMS SETTLEMENT PRACTICES ACT

Summary

The law revises Rhode Island’s Unfair Claims Settlement Practices Act to list additional actions that insurers may not take when handling claims. It targets insurers, policyholders, claimants, auto repair shops, rental car and restoration companies, requiring timely communication, fair settlement offers, and proper use of industry repair standards. The changes aim to curb bad‑faith practices and give consumers clearer recourse.

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