HB 7332·RI·house
AN ACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS
EnactedFiled Jan 28, 2026
Sponsor: Raymond Hull (D)
Latest Action
Effective without Governor's signature
Jun 24, 2026
Summary
The law mandates that any public utility licensed in Rhode Island must maintain a customer service operation physically located within the state and staffed to meet public expectations. The facility must handle inquiries, meet with customers, accept bill payments, and perform any other duties the public utilities commission directs. The requirement takes effect immediately upon the bill’s passage.
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