Establishes the 2-1-1 essential community services hotline system
REFERRED TO SOCIAL SERVICES
Summary
The bill establishes a 2‑1‑1 phone system that gives New Yorkers information about health, housing, and other critical services. The Office of Children and Family Services will manage the hotline, set standards for call centers, and collect usage data. It also requires the office to submit annual reports to the governor and the legislature.
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