3-1-1 Systems - Expansion Program and Oversight Board - Establishment
Hearing (House)
Summary
The bill would form a Maryland 3‑1‑1 Oversight Board within the Maryland Information Network to manage the rollout of AI‑powered chatbots and voicebots for non‑emergency community services. It would pilot the technology in a few counties and then require all Maryland counties to have the system by 2028, with regular performance reports. The goal is to give residents multilingual, accessible help while reducing unnecessary 9‑1‑1 calls.
AI-generated summary — may be incomplete or inaccurate. Verify against the official bill text.
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3 free questions a day, no accountHearings
- Government, Labor, and Elections — Bill HearingGovernment, Labor, and Elections · Feb 10, 2026
History
- Hearing 2/10 at 1:00 p.m.
- First Reading Government, Labor, and Elections
- Pre-filed
Sponsors
- Lopez · sponsor
- Kerr
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