Motor Vehicle Administration - Telephone Queuing System - Establishment

Summary

The bill directs the Motor Vehicle Administration to create an online queuing system for callers waiting to speak with a live representative, and lets callers request a return call while keeping their place in line. It aims to reduce hold times and improve service for Maryland residents handling vehicle‑related issues.

AI-generated summary — may be incomplete or inaccurate. Verify against the official bill text.

Topics

Share