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HB 1393·MD·house

Motor Vehicle Administration - Telephone Queuing System - Establishment

FailedFiled Feb 13, 2026
Sponsor: Nkongolo
Latest Action

Hearing (House)

Mar 5, 2026

Summary

The bill directs the Motor Vehicle Administration to create an online queuing system for callers waiting to speak with a live representative, and lets callers request a return call while keeping their place in line. It aims to reduce hold times and improve service for Maryland residents handling vehicle‑related issues.

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Hearings

History

  1. Hearing 3/05 at 1:00 p.m.
  2. First Reading Environment and Transportation

Sponsors

  • Nkongolo · sponsor

Bill text

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